InstaShot Cancellation and Refund Policy
Cancellation and Refund Policy
Last updated: 16th October 2024
1. Cancellation Policy
You can cancel your InstaShot subscription at any time. Your cancellation will take effect at the end of your current billing cycle. You will retain access to the service until the end of your current billing period.
2. Refund Policy for Subscriptions
We do not provide refunds for subscription fees already paid. When you cancel a subscription, you cancel automatic future payments. You will retain access to your account until the end of your paid subscription term.
3. Refund Policy for Credit Purchases
Credits purchased on InstaShot are non-refundable once they have been added to your account. However, if you encounter technical issues that prevent you from using your credits, please contact our support team, and we will work to resolve the issue or provide compensation on a case-by-case basis.
4. Exceptions
In exceptional circumstances, such as extended service outages or significant changes to our service offerings, we may consider providing partial or full refunds. These will be evaluated on a case-by-case basis.
5. How to Request a Refund
If you believe you are eligible for a refund based on the policies outlined above, please contact our support team at support@instashot.in. Please include your account email, the reason for your refund request, and any relevant order numbers or transaction IDs.
6. Processing of Refunds
If a refund is approved, it will be processed using the original method of payment. The time it takes for the refund to appear in your account can vary depending on your payment provider, typically 5-10 business days.
7. Changes to This Policy
We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes.
8. Contact Us
If you have any questions about this Cancellation and Refund Policy, please contact us at: support@instashot.in